The Process
A first time project will typically follow these steps:
- The project owner will fill out the
'business > start here form, or discuss the project with an
already established contact.
- To ensure we have enough information to work with, the project details
will be reviewed, it is possible we will contact you to clarify points
before the project is passed to an analyst.
- The analyst will make an assessment about the project; if we are well
placed to handle the task (we can't do everything); what resources or
processes would be required to fulfill the project; etc.. and therefore
generate a 'feasibility & approach' (FnA) document.
- A business lead will then contact you with the FnA report. Based on
feedback and/or any changes you may have, produce a quote to fulfill
your project.
- The rest of the project should then follow as set out in the PnA document.